Lost & found

Left something behind at one of our hotels? Tell us what it is and where you stayed, and the hotel's team will look for it.

How it works

Report it in a minute

  1. Step 1

    Tell us what you lost

    Choose the hotel, describe the item and say where you think you left it.
  2. Step 2

    The hotel's team looks for it

    Your report goes straight to the team at that hotel.
  3. Step 3

    We contact you

    The team contacts you on the number you gave.

Report an item

What did you leave behind?

Day you checked out (optional)

We use these details only to look for your item and contact you about it.

Ask the desk

Rather talk to someone? Message reception on WhatsApp.

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